TY - BOOK AU - BEARDSLEY, Robert S.;KIMBERLIN, Carole L.;TINDALL, William N TI - Commuication skills in pharmacy practice SN - 9788184737240 U1 - 615.1 BEA PY - 2012/// CY - New Delhi PB - Wolters kluwe/Lippincott Williams and Wilkins KW - Pharmaceutics (615.1) N1 - assertiveness ; barriers ; Commuication ; effective skills ; empathic responding ; ethical behavior with patients ; health care ; interpersonal ; listening ; medication safety ; nonverbal ; patient ; pharmacy ; practice ; skills ; strategies ; therapeutic ER -