TY  - BOOK
AU  - Mehdi Snene, Jolita Ralyt�, Jean-Henry Morin
TI  - Exploring Services Science
SN  - 978-3-642-21547-6
PY  - 2011///
KW  - Computer Appl. in Administrative Data Processing
KW  - Information Storage and Retrieval
KW  - Information Systems Applications (incl.Internet)
KW  - Services
KW  - Software Engineering
KW  - Business and Management
UR  - http://link.springer.com/openurl?genre=book&isbn=978-3-642-21547-6
ER  -