The big 100 : the 100 business tools you need to succeed /​ Jeremy Kourdi.

Includes bibliographic references.

Leadership and change
1.The GROW model for coaching
2.Developing influence and assertive leadership
3.Visioning
4.The Change Curve
5.The Leadership Pipeline
6.Employee engagement and the Three-Factor Theory
7.The nine principles of motivation
8.Situational leadership (leadership styles)
9.The John Whitmore model
10.Action-centred leadership
11.The six steps of delegation
12.Kotter's eight-stage process for leading change
13.Six principles for gaining commitment
14.Belbin's team roles
15.Drivers of trust and the Trust Cycle
Business strategy, planning and organizational effectiveness
16.The truths of strategy
17.SWOT analysis
18.Scenario thinking
19.The Balanced Scorecard
20.The 7S model
21.The Rule of 150
22.The service profit chain
23.Understanding and avoiding inertia
24.The Six Rs of business
25.The Boston Consulting Group model
26.The Pareto Principle
Contents note continued: 27.Blue Ocean Strategy
28.Benchmarking
29.The product life cycle
30.Systems thinking
31.Market barriers
32.The Six Ps of strategic thinking
33.Porter's Generic Competitive Strategies
34.PESTLIED analysis
35.The dynamics of paradigm change
36.Ansoff's Product Matrix
37.Resources and the critical path
38.Developing intangible resources
39.Market positioning and value curves
40.Competitive analysis: Porter's Five Forces
Developing innovation and creativity
41.Innovation Hotspots
42.Deep Dive Prototyping
43.Developing creative thinking
44.The Discovery Cycle (ORCA)
45.The fortune at the bottom of the pyramid (BOP)
46.The Six Thinking Hats
47.Innovation culture
48.Disney's Creativity Strategy
Sales, marketing, branding and customer service
49.The MATE model for strategic selling
50.The Ten Cs of selling online
51.Seven steps to successful sales meetings
52.The Buyer's Cycle
Contents note continued: 53.Pricing
54.The Four Ps of marketing
55.The ten rules of cross-selling
56.Differentiation
57.Curry's Pyramid for marketing and customer relationship management
58.The tipping point
59.GRIP
Managing information, technology and operations
60.The information life cycle
61.Information Orientation
62.Six Sigma
63.Kaizen
64.Managing knowledge
65.Achieving a win-win outcome
66.The four faces of mass customization
67.Process management
68.Total Quality Management (TQM)
69.The EFQM model
70.The Deming Cycle: Plan
Do
Check
Act
71.Supply chains
Finance, accounting and economics
72.Ratio analysis
73.Mapping and mitigating risk
74.Shareholder value analysis
75.The six levels of strategic agility and cost control
76.Discounted cash-flow analysis
77.Economies of scale
78.Price elasticity
79.Seven steps for surviving a downturn
Personal effectiveness and career success
Contents note continued: 80.The seven habits of highly effective people
81.Emotional intelligence
82.Head, heart and guts
83.Career development planning
84.The self-development cycle
85.Problem-solving techniques
86.Thinking flaws and pitfalls
87.Force Field analysis
Developing people, organizations and culture
88.The Nine-Box Grid
89.The Myers-Briggs Type Indicator
90.The Johari Window
91.Double-loop learning
92.Heron's Six Categories of Intervention
93.Reconciling cultural differences
94.The Strategic HRM model
95.Hofstede's cultural dimensions
96.Ecosystems, paradigms and the culture web
97.The components of culture
98.Managing cross-cultural relationships
99.The eight preconditions for diversity
100.Peter Senge's Fifth Discipline.
Introduction
Leadership and change
Bibliography.

The world is full of business ideas. But how do you know which the best ones are? And how do you find time to read them? THE BIG 100 may be a little book, but it contains the very best business tools that have come from the very best business brains on the planet. Each is summarized over just two pages, so that you can quickly gain access to the insights which are driving the most successful people in all walks of life.