000 | 00469nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 171226s2009xxu||||| |||| 00| 0 eng d | ||
020 | _a | ||
022 | _a | ||
100 | _aJauhari, Vinnie, Dutta, Kirti | ||
245 |
_aServices marketing Operations and management _b |
||
250 | _a | ||
260 |
_aNew Delhi _bOxford university press _c2009 |
||
300 | _a584 | ||
440 |
_a _v |
||
520 | _aServices,marketing,Operations,and,management,Services marketing | ||
650 | _aServices marketing | ||
906 |
_a27 _b _c |
||
999 |
_c184737 _d184737 |