A Study on Customer Perception Towards E-Banking at Bhilai Supela (C.G)

Abstract

To know differences in risk perceptions between banking clients using e-banking. Perception in terms of monetary, psychological and security risk among the client's victimization the Web has a lot of risk as the use of e-banking. The customer does not prefer to use electronic banking that they could get money fraudulently victimization this service, and are therefore very cautious about high risk expectations throughout the transfer of money to and between the accounts. Only 37% of customers use e-banking in Bhilai Supela. analysis of differences in risk perceptions between banking clients using e-banking. Perception in terms of monetary, psychological and security risk among the client's victimization the Web has a lot of risk as the use of e-banking. The customer does not prefer to use the electronic banking services they could get from the ARGE I have opened many accounts in the AU Small Financial Bank in that some are current accounts, savings accounts, trust account, etc and I ask them to use the e-banking services that is provided by the Bank. But they are afraid to use the e-banking services that the Bank donated because of fraud and error occurring during the transfer of funds. Can I explain the benefits of e-banking that they can asses the account form of your home, and make that they make the payment form of the work place no need to come to the branch for RTGS or NEFT. The customer can see the statement in the mobile no need to come to the branch for the statement.