A Study on Customer Satisfaction Towards Arka Insurance Broking Pvt Ltd, Bengaluru.

Abstract

Arka insurance Broking Pvt Ltd – Bengaluru. Is one of the broking organization in the Insurance industry. Arka Insurance broking Pvt Ltd-Bengaluru, has given me a golden opportunity to do internship for 8 weeks. This study includes various information and many data which make it more understandable and interesting. This training program was undertaken in Arka Insurance Broking Pvt Ltd-Bengaluru It gave the overall knowledge about insurance industry. This project work gives an insight of the Insurance Industry. This study aimed in gaining the complete knowledge on General insurance, Health insurance and marketing of it. In this regard the meaningful information had been collected from the organization and the personal experience what is gained also helpful to make this project. This report gives the complete insight includes from procurement till customer service. Through this work it is understood what all the strategies are needed to run this type of business which ultimately helps in achieving the organization’s goals. The last portion of this report contains conclusion and recommendation. It has been found that Arka insurance Broking Pvt Ltd-Bengaluru has a strong base of Insurance Broking in Bengaluru.