A Study on Customer Relationship Management at Ultra-tech Cement Industry Koppal

Abstract

INDIAN CEMENT INDUSTRY HISTORICAL DEVELOPMENT IT in this cement industry was during this period is 10 years of era and dominant imports 1914-1924. In this cement industry was consumption of the cement is 2 million tones and will consist of nearly 50 per cent of imports. in this cement industry half of a million tones of was produced. In this cement industry beginning with productions are 1000 tonnes in the year of 1914, and that will consider for the production process will touched for the nearly quarter million tonnes for the first decade. in this process are frequently doing in the same period of time they will reduced there won production and reached to increase the imports. In this process their will several competition of produce a product continuous cutting down of price and that time some of companies are liquidation because increase the price and it will effect on the direct continuous cut down of price effect. In this capacity level and utilization persistent problem is effected among in market condition and financial availability of the cement plants to a great extent. The more ever usage of cement are prejudies against use of indigenous cement.