A Study On Consumer Perception On SBI ATM Services

Abstract

An organization study was undertaken in customer perception on SBI ATM services taking the time of four weeks. It gives me a knowledge to learn about the different behavior of customers. The project is done with the help of the online and helps to understand and using tools like SWOT analysis, porter‘s five forces model which helps in better understanding of an organization. ATM is created to minimize the inner banking services to the customer and improve the banking features it is run with the process of aid of using the plastic card with unique services.