A Study on Customer Satisfaction Towards Vijaya Bank at Thirthalli, Shiomoga.

Abstract

To see the satisfaction level of the customers towards Vijaya bank, to learn the level of consumer satisfaction, to know the several factors which give customer satisfaction after taking the Vijaya bank services, to measure the service quality of Vijaya bank. to know about Vijaya bank with respect to some customer opinion, to measure the satisfaction level of the consumer towards Vijaya bank. The evolution of Indian economy helped for the growth of banking sector. As of now more organizations came to the Indian market with progressive schemes. They gave equal importance to security for deposites,intersts, loans and other services. Vijaya bank is able to compete with in all these fields and it has a good and consistent brand image in the mind of the customer.